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Field Safety and Recall Management Software

Ensure Product Safety and Consumer Confidence with Qualityze Field Safety and Recall Management

Our solution helps you easily manage post-market surveillance activities, keeping your products safe after they reach consumers. With Qualityze, you can streamline Field Safety Actions and recalls, react swiftly to safety issues, and keep your customers informed. Meet compliance requirements from ISO 10377:2013, FDA, and CPSC, while enhancing your brand's reputation through prompt corrective actions. Qualityze replaces inefficient paper-based systems, ensuring safety, reducing risks, and building trust.

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FSA and Recall Management Software
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Qualityze

Enhancing Consumer Safety: Qualityze Field Safety & Recall Management

Qualityze Field Safety and Recall Management Software ensures manufacturers and importers meet the stringent timelines for reporting corrections and removals to the FDA. With automated reminders, configurable forms, and integrated workflows, the solution streamlines report generation and submission, ensuring all actions are logged and communicated within the required 10-day timeframe to avoid compliance issues.

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Track Field Safety Action and Recall

Capture, Manage, and Track All FSA Details in One Place for Improved Efficiency and Traceability

Qualityze makes it easy to gather all necessary information related to Field Safety Actions (FSA), such as the type of issue, FSA initiation date, and distribution data, all in one secure platform. This centralized database ensures that everything is easily accessible and traceable. It further helps in reducing administrative effort, boosting operational efficiency, and ensuring no critical detail is ever missed.

Health Hazards Analysis and Recall

Conduct Health Hazard Analysis (HHA) to Proactively Mitigate Risks

Assessing health hazards is crucial to ensuring consumer/patient safety. With Qualityze, you can evaluate biological, chemical, and physical hazards to understand their impact. A proactive approach helps you identify and mitigate potential risks before they escalate, enhancing consumer safety and complying with regulatory standards.

Field Safety Corrective Action vs Recall

Track Distribution Data of Products' Lot and Batch Impacted for Swift Recall Actions

Qualityze provides complete traceability of the affected products so you can easily identify the batches or lots need to be recalled. By efficiently tracking distribution data across suppliers, warehouses, and customers, you can quickly respond to recalls, minimizing the risk to consumers and reducing damage to your brand reputation.

FSCA and Recalls

Communicate with Customers Directly from the System for Faster Issue Resolution

Effective communication is key during a recall. With Qualityze, you can develop a structured communication plan to notify customers and stakeholders quickly. The platform enables direct communication, whether through email, social media, or other preferred channels, ensuring transparency and fostering trust during critical times.

FSCA and Recalls

Notify Regulatory Bodies About Product Issues/Recalls Ensuring Compliance

Keeping regulatory bodies informed is a mandatory step in managing product safety. Qualityze helps automate this process so you can notify the relevant authorities on time about recalls, ensuring compliance, and significantly reducing the risk of penalties. Automated alerts for approvals and reports help ensure all regulatory requirements are met efficiently.

FSCA and Recalls

Efficiently Manage FSA and Recall Records for Seamless Compliance

Managing records can be cumbersome, but Qualityze makes it seamless. With pre-defined templates and centralized storage, the system ensures that all FSA and recall records are securely maintained and easily retrievable. The audit trail functionality helps maintain compliance while providing transparency throughout the recall process.

FSCA and Recalls

Integrate with Enterprise Quality Systems for Closed-Loop Quality Management

Qualityze seamlessly integrates with existing enterprise-level quality systems like CAPA, Nonconformance, and Complaint Management. This integration creates a closed-loop system that helps track and analyze post-market activities, leading to improved recall tracking, enhanced risk management, and reduced likelihood of future issues.

FSCA and Recalls

Securely Store Field Safety Data to Protect Sensitive Information

Security is paramount when dealing with sensitive product information. Qualityze provides advanced data encryption and access controls, ensuring that all FSA-related details are securely stored. This centralized, cloud-based solution ensures that only authorized personnel have access, allowing enterprises to meet compliance requirements while protecting their data.

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COQ

We help you save on cost of quality!
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Qualityze Field Safety and Recall Management Software empowers you to reduce the Cost of Quality with its comprehensive features and capabilities. By streamlining processes, improving efficiency, and ensuring compliance, it helps you save both time and resources associated with quality management. It ensures;

  •  End-to-End Field Safety and Recall Management

    Qualityze enables you to manage the entire lifecycle of field safety actions and recalls—from tracking product issues to notifying customers and regulatory bodies. Our solution ensures every detail is addressed, reducing recall risks and ensuring consumer safety.

  •  Configurable to Fit Your Needs

    Qualityze Field Safety and Recall Management is fully configurable to meet your business requirements. Tailor fields, templates, and workflows to match industry standards. Qualityze adapts to your needs, making recall management processes smooth and effective.

  •  Built-In Compliance Tools

    Stay ahead of changing regulations with Qualityze real-time compliance updates. Automatically track the latest requirements and adjust your safety and recall processes accordingly. This proactive approach helps maintain compliance while reducing manual effort.

  •  Built-In Risk Management Tools

    Qualityze includes advanced risk management tools to proactively assess and manage safety risks. With built-in risk matrix, potential issues can be identified, addressed, and resolved before they escalate, supporting a culture of quality, safety, and excellence.

  •  Seamless Integration

    Qualityze integrates seamlessly with existing quality systems, such as Complaint Management, CAPA, and ERP systems. This ensures all safety and recall processes are connected, helping you manage risks efficiently without interrupting operations.

  •  User-Friendly Interface

    Qualityze Field Safety and Recall Management features an intuitive, user-friendly interface that requires minimal training. The cloud-based solution allows you to manage recalls anytime, anywhere, while advanced search capabilities help you access crucial data quickly.

  •  Continuous Improvement Culture

    Qualityze helps you create a closed-loop system to ensure ongoing quality and compliance. Our solution empowers your team to monitor, evaluate, and improve recall processes consistently, promoting long-term excellence and resilience in managing product safety.

  •  Unparalleled Support and Training

    Our team provides exceptional support with personalized training sessions, customer assistance, and regular software updates to keep your recall management efficient. Qualityze empowers your organization to continuously improve while staying compliant with evolving regulatory standards.

By leveraging Qualityze Field Safety and Recall Management, you can effectively reduce the Cost of Quality while achieving higher levels of quality and customer satisfaction.

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Field safety and recall management benefits to various operational functions

Discover how Qualityze Field Safety and Recall Management Solution helps different roles manage safety more easily, reduce risks, and improve operations—from Quality Assurance Managers to Data Analysts. Every business function has unique expectations from a solution, find out what Qualityze can deliver from your functions perspective.

For Quality Assurance Managers

Quality Assurance Managers make sure products meet quality and safety standards. Qualityze gives them tools to find safety problems, start corrective actions, and follow regulations. By automating safety tasks and keeping all data in one place, Quality Assurance Managers can keep things consistent, prevent issues, and improve product quality.

For Regulatory Affairs Specialists

Regulatory Affairs Specialists make sure the company follows regulatory standards. Qualityze helps you to automate reporting to regulatory bodies, keeps compliance records secure, and maintains documents for audits. This helps Regulatory Affairs Specialists save time, meet deadlines, and reduce regulatory risks.

For Supply Chain Managers

Supply Chain Managers need to see where products are at all times to manage recalls and reduce disruptions. Qualityze helps track all affected products, allowing them to quickly identify and manage recalled batches. This reduces supply chain problems and ensures quick corrective actions.

For Customer Service Managers

Prompt response from Customer Service Managers is important for maintaining customer trust during recalls. Qualityze helps them communicate directly with affected customers, giving timely updates and guiding next steps. This makes your customers feel heard and assured for an effective resolution, boosting their trust in your brand.

For Operations Managers

Operations Managers use Qualityze to simplify recall tasks and coordinate activities between teams. The solution has easy-to-use interface and configurable workflows to help Operations Managers streamline investigation and CAPA processes, improving efficiency and reducing disruptions during recalls.

For Data Analysts

Data Analysts use Qualityze's analytics to get insights from safety data. They find patterns, track performance, and give useful information for strategic decisions. By analyzing data from post-market activities, Data Analysts help spot recurring issues, predict risks, and improve product safety.

Experience the Qualityze Difference in Field Safety and Recall Management with a Free Demo.

We understand that choosing the right Field Safety and Recall Management solution is a crucial decision for your business. That's why we invite you to see Qualityze in action through a free demo. Here are three compelling reasons to take advantage of this offer:

  • See Next Generation Field Safety and Recall Management in Action

    Discover how our innovative solution simplifies managing field safety actions and recalls. From tracking affected products and notifying regulatory bodies to ensuring timely customer communication, Qualityze provides a powerful platform that reduces manual efforts, improves recall efficiency, and offers real-time visibility into every aspect of post-market surveillance.

  • Discover What Your Ideal Field Safety Management System Should Look Like

    See how Qualityze seamlessly integrates safety and recall management with other quality processes like CAPA, Complaint Management, and Supplier Quality Management. With advanced integration capabilities, Qualityze helps you achieve a unified approach to managing risks. Track product issues, notify stakeholders, and maintain updated records—all from a single, secure cloud-based platform. Our solution ensures you stay proactive in managing product safety and compliance.

  • Is It Worth the Hype? Find Out for Yourself!

    See how Qualityze helps ensure swift and effective recall management while improving customer satisfaction and protecting your brand reputation. Our platform is designed to simplify recall processes, enhance regulatory compliance, and boost efficiency, giving you a significant return on your investment. Experience the capabilities that set Qualityze apart as a leader in the world of quality.

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Frequently asked questions

Answers to commonly asked questions

If you have more questions feel free to reachout to us.

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General

What is a Field Safety Assessment (FSA) Workflow, and how does it benefit product safety management?

A field safety assessment workflow enables organizations to efficiently design, track, communicate, and resolve product issues, ensuring prompt action to mitigate risks and safeguard consumers. If necessary, the system facilitates seamless product recall management, including communication and tracking of potentially defective products to ensure their removal from circulation.

What kind of information is stored in the Centralized FSA Database?

The Centralized FSA Database keeps all the important information about Field Safety Assessments and recalls. This includes the reason and scope of recalls, distribution data for different areas, FSA team information, communication plans, and details about vendors and suppliers. The system also keeps a detailed record to make sure everything meets regulations.

What is Health Hazard Analysis (HHA), and why is it important?

Health Hazard Analysis (HHA) is a proactive process that helps identify and mitigate potential hazards associated with consumer products. By assessing risks, HHA ensures product safety, regulatory compliance, and consumer protection.

How does the system facilitate recall communication with customers?

The Field Safety and Recall Management System makes it easy to communicate recalls to customers through emails, social media and other channels. This builds trust and makes sure customers are informed quickly, helping to follow safety standards.

How does the system handle regulatory reporting during recalls?

The system makes it simpler for you to notify regulatory bodies, which ensures that all the data collected from quality checks and market activities is reported on time. This helps you stay compliant with regulatory requirements and reduces delays in recall operations.

What features are available for managing tasks and workflows in the system?

The Field Safety and Recall Management System has several features for managing tasks, like pre-defined templates for recording product distribution details, a task scheduler for planning FSA actions, automatic approvals to keep teams updated, and secure instant messaging to make collaboration easier.

How does the system ensure the security and integrity of FSA records?

The system uses different security measures to keep FSA records safe and accurate. These include access controls, electronic signatures to verify tasks, and data encryption to protect sensitive information both when stored and while being transmitted.

What integration capabilities does the Field Safety and Recall Management System offer?

The system can easily connect with other business systems like ERP, CRM, and EQMS. This helps companies manage quality issues better, improve safety, and meet compliance requirements by centralizing recall management activities.

How does Qualityze help in reducing manual efforts in recall management?

Qualityze automates repetitive tasks, such as tracking product distribution, managing recall notifications, and regulatory reporting. This significantly reduces manual efforts, minimizes human errors, and streamlines the entire recall management process.

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Client Testimonials

Qualityze Drives Innovation and Continuous Improvement with Strategic Partnership

Qualityze Drives Innovation and Continuous Improvement with Strategic Partnership

We have a Strategic Partnership with Qualityze. They have been an incredible partner in the configuration and
implementation of the eQMS software. I have participated in several system implementations across multiple platforms and Qualityze is ...

Corporate Quality Assurance Manager, Kenco Group

Excellent support shifting audits to Salesforce

I-CAR is a training organization with hundreds of instructors around the country. We regularly evaluate our instructors to provide quality and relevant education to our students. Due to rapid growth over a few years, our home-built system became i...

Manager, Quality Engineering
Excellent Quality Management Solution

Excellent Quality Management Solution

I manage training and document control. An effective document control system is among the most critical tools for
compliance in highly regulated industries like ours. Document control is essential in QA/RA environments because it
touches all...

Omron Healthcare, Inc
Qualityze For Our eQMS

Qualityze For Our eQMS

With every new product comes the anxiety of, “Will this work? Is it complicated? Will I have support, etc.?” but with
Qualityze and their team, they not only met our needs, but they also surpassed our expectations. Qualityze has pro...

Ortho8
Qualityze: A powerful product to manage all your quality needs

Qualityze: A powerful product to manage all your quality needs

Rinchem is focused on third party warehouse and transportation logistics. The growth in our company has lead to a need for a robust system that can manage multiple pillars of quality, from start to finish within the same system. We have implemente...

Application Analyst, Rinchem
The right fit and great support

The right fit and great support

For years we had managed all our documents, training, and changes manually using numerous spreadsheets and multiple applications. As our business grew, continuing with those methods was not feasible. We spent many months reviewing many different o...

Sr. Manager, Quality Systems, Cell Signaling Technology

Qualityze Organized Our Quality Processes

Our business was growing rapidly, and we needed help to get us organized, that’s when brought in the Qualityze Team. The Qualityze Team helped us execute our vision for the company and organized our processes to industry best in class standa...

Administrator, Blue Rabbit
Qualityze Our EQMS Solution

Qualityze Our EQMS Solution

As our company’s complaint volume increased, we decided that a new system would be needed to accurately track and report on our consumer complaints. After researching, we landed with Qualityze as our best EQMS vendor of choice. The Qualityze...

Sr. Compliance Analyst, AmeriSave Mortgage Corporation

We chose Qualityze for its simplicity!

Qualityze is an out-of-the-box, ready-to-use, Quality Management System. Since it runs as an independent, Cloud-based application, which is much nicer than trying to expand an expensive ERP system, muddied with a bunch of unwanted ERP features; th...

Quality Coordinator Master Tag Montague, MI
Qualityze EQMS implementation experience and features!!!

Qualityze EQMS implementation experience and features!!!

Our experience working with the Qualityze implementation and support team was extremely positive. They made sure we understood their base product and the best ways to fit the product to our business processes through configurations to enable ...

Global Quality Assurance Manager
Qualityze eQMS with Incredible Customer Service!

Qualityze eQMS with Incredible Customer Service!

Our business was faced with tight timelines to go live in a new electronic Quality Management System, and the Qualityze team made it happen! Our business has numerous complexities related to different sites operating under d...

Associate Supplier Quality Manager at ZimVie Spine

Our experience with Qualityze EQMS

From the moment we partnered with Qualityze Inc. for our Quality Management System needs, we knew we made the right choice. The system itself has transformed our quality management practices, providing us with the tools and insights we need to mai...

Daniel Boo
Qualityze our EQMS System

Qualityze our EQMS System

My team and I worked with Qualityze to implement a Complaint management solution which provided dashboards, reporting, response templates and the Documents module for policies and procedures. We completed much of the work at a very busy time. The ...

AVP of Compliance, AmeriSave Mortgage Corporation
A great choice for an eQMS!

A great choice for an eQMS!

After months of reviewing potential Electronic QMS software packages for our company we concluded that Qualityze was the clear choice for us. The task of implementing this type of system seemed quite daunting but working with the team at Qualityze...

QA Consultant, Sparrow Pharmaceuticals
Qualityze has been instrumental Partner for our QMS system

Qualityze has been instrumental Partner for our QMS system

Qualityze has been instrumental in our companies transition from ISO 9001 to IATF 16949. Auditor from our registrar and customers have been impressed by the use of the Qualityze modules. The Qualityze team is easy to work with, and helpful in find...

Vacuum Engineering and Materials
Our Experience with Qualityze Implementation.

Our Experience with Qualityze Implementation.

HBNO CO. is a relativity new company, started 7 years ago, and growing bigger year after year. In 2021, our management thought of introducing an EQMS system which could automate our existing process and move us away from a paper-based process to a...

Industrial Engineer IL, Health & Beauty Natural Oils Co., Inc
Qualityze Implementation For Fast-Paced Manufacturing

Qualityze Implementation For Fast-Paced Manufacturing

We are a rapidly growing manufacturing organization that seeks to integrate our quality system software with various other programs, including our MRP system. After months of searching the right solution and fit, we determined that the Qualityze Q...

Director of Quality Operations, Monarch Industries Limited
Qualityze has met all of our requirements.

Qualityze has met all of our requirements.

Infinity Molding and Assembly is a small custom injection molder that was using a highly paper based QMS. The search began for a new QMS software and after months of searching and previewing a few other systems we chose to more forward with Qualit...

Quality Systems Manager, Infinity Molding & Assembly
Our experience with Qualityze eQMS

Our experience with Qualityze eQMS

Over the past year Medimaps has implemented six of the Qualityze QMS modules to migrate the most relevant parts of the company’s Quality Management System to an electronic tool. The Qualityze team has been remarkable in competence and effici...

Director of Regulatory and Quality, Medimaps Group SA
Methodical and collaborative experience!

Methodical and collaborative experience!

With a small Quality Team, the implementation of Qualityze allowed us to notice drastic improvements in our workflows. Working with Qualityze has been great, and that has clearly been demonstrated with the easy transition and ease of product usage...

Quality Specialist, Cell Signaling Technology
Best Business Partner for QMS

Best Business Partner for QMS

Over the past year Rinchem has implemented several the Qualityze QMS modules to enhance our Quality department. Our Qualityze team has been excellent partners in development and customizations to meet our specific requirements. They have provided ...

QMS Document Control Coordinator, Rinchem Co. Inc.
Highly Recommend

Highly Recommend

Our company has been growing rapidly & we absolutely needed an eQMS solution immediately. Qualityze’s capabilities surpassed our wish list & the modules met our requirements. Implementation has been an ideal transition with guided as...

Chief Regulatory Office, Ortho8
Excellent Quality Management System

Excellent Quality Management System

Qualityze has made our processes much more organized. Everything is in one place, and it is easy to search and run
reports. The Qualityze team has also been extremely helpful as we implement new modules and help find ways to improve processes t...

QA Analyst, Omron Healthcare, Inc
Excellent software for document management and QA tasks

Excellent software for document management and QA tasks

In the past, our medical device company struggled to efficiently manage Quality processes such as document management, non-conformances, audits, employee trainings, customer complaints and CAPAs. After a systematic search and assessing multiple QM...

Quality Director, Garreco Dental
Incredible Value, Incredible Partner

Incredible Value, Incredible Partner

Qualityze drives value through innovation and they are quite dedicated to this. The differentiator for Qualityze is
their outstanding commitment to customer service and innovation. We could not ask for a better partner and it doesn’t hurt...

Director, Quality Assurance & Regulatory Affairs, Kenco Group
 Amazing Cloud EQMS Software!!!!

Amazing Cloud EQMS Software!!!!

After looking, viewing demos from several Quality Management Solutions, Qualityze checked off all the boxes of being cloud-based, user-friendly, and totally customizable. The Qualityze team has been very supportive and helped us every step of the ...

Sr. Manager Quality, Care/Of
Exceeded Our Strategic Goals in an Exceptionally Efficient Manner. All QMS processes in one system!!

Exceeded Our Strategic Goals in an Exceptionally Efficient Manner. All QMS processes in one system!!

We currently have multiple solutions that resulted in us having disparate quality systems to manage with multiple operational challenges. We were looking for a solution that could consolidate all our quality systems into one centralize repository....

Quality Assurance Coordinator, Scholls Wellness
Qualityze - Enterprise Quality Management Solution (EQMS)

Qualityze - Enterprise Quality Management Solution (EQMS)

Our organization selected Qualityze as our new eQMS system as our previous eQMS process includes the use of multiple systems across the business and associated costs for each. Qualityze provided us with a solution as a system that is highly c...

ZimVie Quality Director
Qualityze EQMS Implementation Experience

Qualityze EQMS Implementation Experience

My team and I were looking for an audit management system to accommodate a unique audit workflow. Working very closely with the Qualityze technical team, I can honestly say that they were always patient and provided me with clear guidance on how t...

SVP, Advisory Consulting COMPLY
Thank you Qualityze!

Thank you Qualityze!

Qualityze has tremendously helped our business fit its complicated model into an electronic quality management system. It has wonderful reporting and dashboard capabilities, as well as being totally customizable to fit our business’s needs. ...

Quality Control Associate, Care/Of
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